Timely communication includes both reaching out to the client, and providing timely responses to the client. This will open the doors for new opportunities. Having a timely communication will put the client at ease and will improve overall reliability of the firm in the market. The client needs to, and expects to, be aware of an event or situation that would impact him/her directly.
#Timely communication ctmt tool how to#
So it is imperative that you know how to properly set up and follow the process of client communication. Having clients is what keeps the business running. Why is it important to have timely communication with the client ?ĭespite what field you are in, it is very important to understand that clients are the blood of any firm.
Poor communication and untimely responses from your end will contribute to a high scale of inefficiency. Whether you are riding solo as an accountant or part of a much bigger organization, it is very important to have an idea of ‘what is effective communication’ in order to maintain your client base. Even more so, when it comes to accounting firms and chartered accountants. To be able to sustain, persevere and prevail in the current market, effective communication is very essential. Communication is an art of collaboration that happens between people or organizations.
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